Simply fill out the Contact Form, our team will contact you to complete the process. After approval, a customer ID will be provided for you.

Or, you can download the PDF Application Form, complete the PDF form and email to sales@mtcusa.com. You will receive a customer ID when the application is approved.

To start a return, email your Company Name, Customer Number, Invoice Number, Item Number, and Serial Number of the product(s) being returned to rma@mtcusa.com.

Please note that items with physical damage or those that are out-of-warranty are not eligible for return or replacement.

We are proud to maintain a 94% success rate in processing warranty returns of defective products within 5 days of receipt.

With VMware’s subscription fees increasing significantly following Broadcom’s acquisition, businesses are rightfully concerned about controlling costs. One effective solution is migrating from VMware to Proxmox, a powerful, open-source virtualization platform. At MTC, we specialize in helping companies transition from VMware to Proxmox seamlessly, allowing them to reduce licensing costs while maintaining high-performance and secure virtual environments. Proxmox offers a flexible, cost-effective alternative with robust support for enterprise features such as live migration, high availability, and comprehensive backups. Migrating to Proxmox can drastically reduce your ongoing subscription fees and give you more control over your infrastructure. We offer a structured migration process, from planning and execution to post-migration support, ensuring minimal downtime and maximum efficiency for your business. Contact us to learn more about how our VMware to Proxmox migration services can help reduce your operational costs.

A Managed IT Services Provider (MSP) is a third-party company that manages and oversees a client’s information technology (IT) infrastructure and end-user systems. MSPs are employed by organizations to handle a variety of IT-related tasks, allowing these organizations to focus on their core business operations without the burden of managing complex IT systems themselves.

Key Functions of Managed IT Services Providers

• Infrastructure Management: MSPs manage a client’s IT infrastructure, which includes network monitoring, server management and data backup. They ensure that the IT systems are running efficiently and securely
• Security Services: Many MSPs offer managed security services, which include cybersecurity measures such as firewall management, threat detection and incident response. This is crucial for protecting organizations from cyber threats
• Technical Support: MSPs provide technical support to address IT issues that arise, offering helpdesk services and troubleshooting support to ensure minimal downtime for the client
• Cloud Services: MSPs may offer cloud management services, which involve managing cloud infrastructure, applications and services. This can include tasks such as cloud configuration, optimization, and security management
• Compliance and Risk Management: MSPs help organizations comply with industry regulations and manage IT-related risks, ensuring that systems are up-to-date with the latest compliance standards

Benefits of Using an MSP

• Cost Efficiency: By outsourcing IT services to an MSP, organizations can reduce costs associated with hiring and maintaining an in-house IT team. MSPs offer predictable pricing models, often on a subscription basis, which can be more cost-effective than handling IT internally
• Expertise and Resources: MSPs provide access to a team of IT experts with diverse skill sets, which can be particularly beneficial for small and medium-sized businesses that may not have the resources to hire specialists
• Focus on Core Business: By delegating IT management to an MSP, organizations can concentrate on their primary business activities without being distracted by IT issues
• Scalability and Flexibility: MSPs offer scalable solutions that can grow with the business, providing flexibility to adjust services as the organization’s needs change

In summary, Managed IT Services Providers play a crucial role in modern business by offering comprehensive IT management services that allow organizations to focus on their core business objectives while ensuring their IT infrastructure is efficiently managed and secure.

Artificial Intelligence (AI) refers to the ability of machines or software to perform tasks that typically require human intelligence. This includes things like understanding language, recognizing patterns, solving problems, and making decisions. Essentially, AI enables computers to learn from experience and adapt to new information, allowing them to perform complex tasks more efficiently.