Simply fill out the Contact Form, our team will contact you to complete the process. After approval, a customer ID will be provided for you.

Or, you can download the PDF Application Form, complete the PDF form and email to sales@mtcusa.com. You will receive a customer ID when the application is approved.

To start a return, email your Company Name, Customer Number, Invoice Number, Item Number, and Serial Number of the product(s) being returned to rma@mtcusa.com.

Please note that items with physical damage or those that are out-of-warranty are not eligible for return or replacement.

We are proud to maintain a 94% success rate in processing warranty returns of defective products within 5 days of receipt.

With VMware’s subscription fees increasing significantly following Broadcom’s acquisition, businesses are rightfully concerned about controlling costs. One effective solution is migrating from VMware to Proxmox, a powerful, open-source virtualization platform. At MTC, we specialize in helping companies transition from VMware to Proxmox seamlessly, allowing them to reduce licensing costs while maintaining high-performance and secure virtual environments. Proxmox offers a flexible, cost-effective alternative with robust support for enterprise features such as live migration, high availability, and comprehensive backups. Migrating to Proxmox can drastically reduce your ongoing subscription fees and give you more control over your infrastructure. We offer a structured migration process, from planning and execution to post-migration support, ensuring minimal downtime and maximum efficiency for your business. Contact us to learn more about how our VMware to Proxmox migration services can help reduce your operational costs.

This is a question of what needs to be done for you. As a trusted advisor and consultant, the most important aspect of any work we do will depend on your needs and wants. The initial evaluative and investigational phases of our collaboration will largely determine the scope and depth of any projects. We need to talk about your Vision and Goals and how we can help you get there. Call us today.

The standard answer is “from a few weeks to a few months”, it depends on the complexity and the type of migration desired or needed. Typically, if you have an IT infrastructure that has been left to grow “organically”, it would be best to do a thorough assessment of whether a consolidation and streamlining of your IT and Line-of-Business applications would provide better ROI.

Recently there have been many requests for migrating Virtual Machines. Again, depending on whether it is a hard cutover or a “Live” migration and the complexity of the current deployment, it could be at least 1 to 2 months from the start of the project.

If you don’t start, it will take never to get done. Call us today to get started.

Call us to find out how our decades of firsthand experience in the US and International markets uniquely positions us to provide real world help in the following areas:

• Network and IT Infrastructure Management
• Cybersecurity and Compliance
• Cloud Services Management
• Help Desk and Technical Support
• Data Backup and Disaster Recovery
• Software and Hardware Management
• Vendor Management
• Retail/Logistics Onboarding

MTC will help manage your IT needs efficiently, allowing you to focus on your core business. We provide expertise, ensure maximum system uptime, enhance security, and offer scalable services that grow with your business. Typically, we would be able to offer custom insights for expansion that may position your organization for future opportunities. Everybody needs help in one way or another. Find out what we can do for you.

Apart from being an efficient one-stop shop for repairs, upgrades or migrations, MTC can also act as your IT backbone and offer predictable, subscription-based pricing, eliminating the need for expensive in-house IT teams. This helps control IT spending, minimize unexpected costs, and optimize resource usage. See what MTC can do for you.

MTC can help you implement robust cybersecurity measures like firewalls, threat detection, and patch management. We can also help ensure compliance with industry regulations such as GDPR, HIPAA, and PCI-DSS, reducing the risk of security breaches and penalties. Does this sound too good to be true? Find out if you need our help by calling today.

Yes, MTC can provide comprehensive cloud management services, helping your business migrate to, manage, and optimize cloud platforms like AWS, Microsoft Azure, or private cloud environments. We can ensure data security, performance, and scalability in the cloud. Thinking of going “Cloud”? Already in the Cloud but wondering “What else”? Call us today.

We can offer 24/7 support, monitoring your systems around the clock. We can also provide remote and on-site help desk services to troubleshoot and resolve IT issues quickly. If you need to scale out your IT support and need help, call us today!

MTC offers scalable services that can grow as your business expands. Whether you need additional storage, increased security, or more extensive IT support, MTC can scale your IT resources to your evolving needs without requiring major investments in new infrastructure. This is a result of forward planning and utilizing the right-sized IT components that have headroom for expansion. Can your business scale effectively? Call us today and find out.

Yes, MTC provides data backup and disaster recovery services to ensure business continuity. In the event of a data breach or system failure, we help restore your operations with minimal downtime. Prevention is always better than cure, so schedule an IT Security and Performance Benchmark with us today!

By managing your IT infrastructure, security, and support, MTC frees up your internal teams to focus on strategic business activities rather than day-to-day IT challenges. This increases productivity and efficiency across the organization. Why not kick the tires and call us today to find out more about outsourcing your IT pains?

Artificial Intelligence (AI) refers to the ability of machines or software to perform tasks that typically require human intelligence. This includes things like understanding language, recognizing patterns, solving problems, and making decisions. Essentially, AI enables computers to learn from experience and adapt to new information, allowing them to perform complex tasks more efficiently.

AI works by using data and algorithms to learn patterns and make decisions. It is trained on large amounts of data, learns from that data, and then applies what it learned to new situations. AI systems continuously improve as they process more data and feedback, allowing them to perform tasks like recognizing images, understanding speech, or making predictions.

AI can be dangerous if used irresponsibly. It might make biased decisions, invade privacy, or cause harm if used in things like weapons. However, when controlled and used wisely, AI can be safe and helpful in many areas like healthcare and technology.

Automate repetitive tasks, improve decision-making, personalize customer experience, increase efficiency, enhance productivity, optimize marketing and sales, streamline operations, boost cybersecurity, customer satisfaction, and business insights.

Using AI in business offers several key benefits in reduces manual work and errors, analyzes data for smarter choices, increases efficiency and lowers expenses, personalizing services for customers, forecasts future needs and trends, and provide 24/7 support. AI helps businesses operate more effectively, enhance customer interactions, and drive growth.

Location: Edge AI is on-device or near-device; traditional AI is often in the cloud.

Speed: Edge AI offers faster response times due to local processing.

Connectivity: Edge AI can work offline; traditional AI usually needs an internet connection.

Data privacy: Edge AI keeps data local, potentially improving security.

Processing power: Traditional AI can handle more complex tasks due to more powerful hardware.

In simple terms, Edge AI brings AI capabilities directly to the device, while traditional AI relies on remote processing power.

AI can be reliable, but it depends on data quality, properly designed and managed. Key factors include high-quality, unbiased data, robust and transparent algorithms, comprehensive training and validation, continuous monitoring, and appropriate human oversight. Reliable applications include healthcare diagnostics, fraud detection in finance, manufacturing optimization, and customer service chatbots. Challenges like bias, security, and interpretability need to be addressed to ensure AI’s reliability.